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Technology Improvements Benefit State Park Visitors

A visitor to Pine Mountain State Resort Park in Bell County uses a laptop computer with Parks' new wireless network.

A visitor to Pine Mountain State Resort Park in
Bell County uses a laptop computer with Parks'
new wireless network.

Visitors to Kentucky’s 17 state resort parks will benefit from three technological improvements that are nearing completion.  An improved online reservation system, wireless Internet access and electronic locks will bring the resorts in line with services that are offered at other hotels.

“These three upgrades are the latest improvements for the state park system and show our commitment to improving service,” said Parks Commissioner J.T. Miller. “These changes make our parks more attractive and will help draw more visitors, whether they’re on vacation or on a business trip.”

The first of the parks’ three IT improvements is an online reservation system. The system now offers customers a more complete look at the rooms and cottages that are available to them. Previously, the online system offered a limited inventory of available rooms. Customers may now make same-day reservations online from the entire inventory of available rooms, which was not previously possible.

The second initiative is a wireless network, which offers high-speed Internet access for guests. Such networks have been installed at all resort parks.  Guests may use this service now, but coverage may not include all lodge rooms until testing is completed.  After that, covered areas will include lodge lobbies, lodge rooms and meeting rooms. A guest may use their own laptop computer’s wireless network card to connect to the network or borrow a device from the park secured with a credit card or a $100 refundable deposit.

The third improvement, electronic locks, replaces the 1,400 keyed locks in all lodge rooms and cottages at each of the 17 resort parks and at John James Audubon state park cottages. The electronic locks are far less expensive to maintain than keyed locks, which must be replaced upon loss of a key. The electronic locks may be reconfigured from a single point. They also increase safety since unauthorized entry into the rooms may be tracked electronically. 

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The Kentucky State Park System is composed of 52 state parks plus an interstate park shared with Virginia. The Department of Parks, an agency of the Commerce Cabinet, operates 17 resort parks with lodges -- more than any other state. Each year, Kentucky parks draw 7 million visitors and contribute $317 million to the economy. For more information on Kentucky parks, visit www.parks.ky.gov

Online reservations for state parks campsites began in February 2006. Reservations for campgrounds may be made by visiting kystateparks.ky.gov/reservations/campgrounds/index.htm or by calling the campgrounds online reservation call center at 1-888-4KY-PARK.

The Web site for online reservations and information is www.parks.ky.gov. Online reservations for state parks lodge rooms and cottages began in 2004. Reservations for lodge rooms and cottages may still be made by calling a park directly or by calling 1-800-255-PARK. 

 

 

Last Updated 7/21/2006
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